FAQs



I've changed my email address, now I can't log in

You are recognised by your email address.  If you change yours, do NOT re-register using your new address.  Doing so will create two of you, and your original personal gallery will disappear. Worse, you will not receive notification of any sales made by the "old you".

The correct process is:

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How do I swap a painting that's already been entered into an art show?

This has to be done by the relevant art show organisers, because each show has its own policy regarding swapping entries.

Important: DO NOT DELETE AND RE-ENTER A NEW PAINTING. DO NOT OVERWRITE THE DETAILS OF THE PAINTING YOU'VE ENTERED WITH THE DETAILS OF THE NEW ONE.

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Can I enter a painting into an art show before it's finished?

Yes. Gallery 247 allows you to enter an unfinished work into an art show. You can upload the picture at any time, preferably before the closing date.

If you are already known to the art show organisers, they may decide to accept your entry for hanging sight unseen, based on your existing reputation with them. If you're new to the show...

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What type of photograph can I upload?

You can upload images in JPG, JPEG or PNG format.  Some cameras allow you to take photographs in RAW format; do not upload these because browsers cannot display them.  There are also guides on taking photographs ...




I have some slides and photos I want to upload

If you have suitable equipment you can scan slides or negatives and upload the resultant image to obtain national registration of your work, and to have it included in your personal gallery.  Many digital processing shops offer scanning services as well.

We strongly recommend that prints are not scanned, because they cannot deliver the richness and accuracy of colour that scanning directly from a negative provides.